Our Story

Know About Us

For nearly three decades, HomeShield Pro has been the trusted name in home insurance, protecting families and their most valuable assets.

Our Journey of Protection

Founded in 1995 by a group of insurance professionals who believed that every family deserves honest, reliable home protection, HomeShield Pro has grown from a small regional insurer to a nationally recognized name in home insurance.

Our founders experienced firsthand the frustration of complicated claims processes and impersonal service. They set out to create something different — an insurance company that puts people first, simplifies the complex, and stands by its customers when they need it most.

Today, we protect over 100,000 homes across the nation, but we've never lost sight of our founding principles: integrity, simplicity, and unwavering commitment to our policyholders.

Building trust with customers

29+

Years of Excellence

Our Mission

To provide every homeowner with accessible, comprehensive insurance protection that safeguards their property, possessions, and peace of mind. We simplify insurance so families can focus on what matters most — building memories in their homes.

Our Vision

To be America's most trusted home insurance provider, known for exceptional customer service, innovative coverage options, and a genuine commitment to protecting families during life's unexpected moments.

Our Core Values

The principles that guide everything we do at HomeShield Pro.

Integrity

We operate with complete transparency and honesty in every interaction with our customers.

Compassion

We understand that claims often come during difficult times, and we treat every customer with care.

Excellence

We continuously strive to improve our services and exceed customer expectations.

Community

We believe in building lasting relationships with the communities we serve.

Trust & Compliance

HomeShield Pro is fully licensed and regulated in all 50 states. We maintain the highest standards of compliance and work with A-rated insurance carriers to ensure your protection is always secure.

Licensed in all 50 states
A+ rated by AM Best
Member of the National Association of Insurance Commissioners
SOC 2 Type II certified data security
BBB Accredited Business

50 States

State Licensed

A+

AM Best Rating

$2B+

Claims Paid

100K+

Families Protected

Our expert team

Meet Our Expert Team

Our team of licensed insurance professionals brings decades of combined experience to help you find the perfect coverage for your home.

From our customer service representatives to our claims adjusters, every member of the HomeShield Pro family is dedicated to providing you with exceptional service and support.

Licensed Advisors
Claims Specialists
Risk Assessors

Join the HomeShield Pro Family

Experience the difference that nearly three decades of dedicated service can make for your home protection.

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